~~refund, returns, and exchange policy~~

At Clarks River Artisan Workshop, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our return and refund guidelines below.

Returns

We accept returns within 14 days of delivery on eligible items. To be eligible for a return:

• The item must be unused and in its original condition
• It must be returned in the original packaging
• Proof of purchase is required

Please contact us at sales@craworkshop.com before returning any items. We will provide instructions and a return address.

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed to your original method of payment within 5 business days
• Shipping charges are non-refundable unless the return is due to our error (e.g., wrong or defective item)

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, contact us at sales@craworkshop.com

Non-Returnable Items

Certain items are not eligible for return, including:

• Custom or personalized products
• Gift cards
• Sale items (unless defective)